Customer Service
Product Information
Some products displayed may be available at select stores in Australia and internationally while supplies last. In most cases, merchandise displayed for sale will not be available in stores. If you can purchase a product displayed in our Online Store at an Authorised Unite Dealer worldwide, we advise that you do so. Prices displayed are quoted in Australian Dollars (AUD) and are valid and effective only in Australia.
Delivery
Purchased items will be shipped within two (2) business days of the order. Please allow up to two (2) weeks for Australian orders and four (4) weeks for International orders to be delivered. If you still have not received your purchase after this time, please notify store@unite4fun.com. You will receive an Order Confirmation and a Shipment Notification from store@unite4fun.com when your order has been confirmed and when your order has been shipped.
Prices, Shipping And Handling Charges
Australia orders are shipped via Fastway Couriers with free shipping Australia wide. International orders are shipped via Australia Post Air Mail with $10.00 flat rate shipping per item. International customers may be responsible for customs duties and / or brokerage fees in addition to shipping costs. Please contact store@unite4fun.com if you require any additional information.
Product Availability
Although availability may be indicated, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship a product, or products, which have substantially similar functionality and specifications to the products ordered or cancel your order.
Colours
We have made every effort to display as accurately as possible the colours of our products that appear on our Online Store. However, since the colours you see depend on your computer monitor settings, we cannot guarantee that any colour will be 100% accurate to the actual product.
Return Policy
No refunds or exchanges on Super Sale purchases. All sales are final unless a shipping error has occurred on our part (i.e., incorrect product, size or colour received). In the case of a shipping error, notice must be given to store@unite4fun.com within two (2) days of delivery. Returned items must be in the original packaging, in as-new condition and include both the printed receipt and return form.
